Frequently Asked Questions

Welcome to our faq section. Here you can find all the answers you may have concerning this store.

What is your refund policy?

-Refunds are available only if the product is not as described or as expected.

Can I return items?

-The policy for returning items applies only if your product is not as described or as illustrated.

I just CANCELLED/ RETURNED my order. When will I receive my refund (Credit Card)?

-For getting a full refund you must first send the product back on our company address and as soon as we receive the product you will instantly get your refund.

What should I do if I receive my order in damaged condition?

-In this case if you receive your order in damaged condition you should first contact our support and within the next 2-3 days we will reship your product.

Where should I send my return?

-The address where you should return the products is: Hazeltine ave 4321, Los Angeles, CA, 91403, United States.

How long will it take to get my order?

-The shipment & handling time frame depends from which country you are from. If you are a resident of USA (North America) you will be able to get your product for 7 – 10 days. If you are a resident of the European Union you will be able to get your product from 15 – 20 days. For the rest of the world the average time frame delivery is form 20 – 25 days.

Does Goflers ship internationally?

-Yes we do.

What are Goflers shipping & handling fees?

-The shipping & handling fees on our store are included into the price.

When will I get my exchanged product?
-As soon as we get your returned product we instantly reship your new product and depending on the time frame that we have for your country you will get your product.

Payment methods

What payment methods do you accept?

-At this time we only accept credit cards but if you are interested in buying a larger quantity contact support.

Do you charge sales tax?

-Yes we do but the sales tax are also included into the price.

Ordering process

What size should I order?

-Because we sell products for many different brands sizing varies. It is best for you to view our size guide before ordering.

Can I shop on my phone or tablet?

-Yes you can but currently we are working on developing our mobile integration, so it is best for you to use our desktop platform for shopping.

Where's the size guide?

-The size chart on our store is located in the product description below the refund policy.

I placed an order. Can I change the shipping address?

-If you want to change your shipping address you must do it in the next 2 hours after you have order your product.

I placed an order. Can I change the payment method?

-If you want to change your payment method you must do it in the next 2 hours after you have order your product.

I placed an order. Can I add an item?

-Yes you can.

I placed an order. Can I cancel it?

-To cancel an order you must first contact our support center in the next 2 hours after you have ordered your product.